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Shipping information


Domestic


  • ▷ All records are carefully dispatched in cardboard mailers using Australia Post
  • ▷ Expect delivery within 3-7 business days
  • ▷ Spend over $200, and we'll waive the shipping fees as our way of saying thank you

We will send tracking information to your registered e-mail address once we have shipped your order


International


For shipping outside of Australia, the shipping price will be calculated after the checkout of your shopping-cart.

Returns and refunds


We strive for your satisfaction with every purchase! If any items in your order arrive faulty, or not as described, we're committed to making it right with either an exchange or refund. To qualify for a return, your item must remain unused and in its original packaging, maintaining the same condition as when you received it.


Please send an email with some additional information so we can start the process for you:


  • ▷ Name and contact details
  • ▷ Order number
  • ▷ A description of the issue